We've all experienced it: That moment when your stylist swivels your chair and you see your new haircut... and it's completely not what you wanted. How do you usually handle the situation?
We've all experienced it: That moment when your stylist swivels your chair and you see your new haircut... and it's completely not what you wanted. How do you usually handle the situation?
I speak up and then think about how soon I will be able to get it fixed.
2 years ago I went to a different salon on a friend's recommendation. Unfortuately the cut that I got was so horribly out of line to what I asked for, explained and demonstrated that it was beyond repair. I spoke up immediately but got no satisfaction. When I got home I called their main office, explained and complained, and my money was refunded. This was of little consolation because I was stuck with a horrible, too short cut for 4 months. I haven't strayed from my regular stylist since.
1I have gotten bad cuts, bad perms (in the 80’s people) and Bad colors. I always have spoken up to the hairdressers. If you specifically know what you want, bring pictures, and you still get butchered you have every right to complain and even get your money back.
I didn't go get a haircut for two years after a particularly bad cut, i was scissor shy.
2I stay quiet because I don't want the stylist to keep ruining my hair! But I might complain to the management to get my money back if it was an expensive place.
3I am the epitomy of bad hair...I can't seem to win. I think I am so afraid of hurting someone's feelings and them continue to butcher my hair that I don't say anything. Of course this also depends on my mood and how brash I am feeling.
I am also an INSANE believer in power point presentation with hair cuts and pictures...despite all that my hair is NEVER cut how I want it, and believe me I do not have high expectations of looking like Jennifer Aniston with a perfect haircut, (I stay within the same hair type and color).
But, when in doubt I fix it myself...
For now, I am embracing the crappiness of my hair and blaming it on growing it out
)
4I'll go home and try and fix it myself. and if I can't I'll cry and probably wear it really messy.. saying it is the new look or something!!
5I can honestly say I've never really had a bad haircut, maybe shorter than I wanted but no big deal. I guess part of that is because I've gone to the same hairstylist for the past 8 years! I have a friend though, who is too cheap to stay with one person, and she always ends up so disappointed. She never says anything though, which I think is silly.
6Second choice. Then I try to fix it myself to see if I can do something. I've had one major bad cut in my life...it was awful...
7That happened to me then but I just went to another hairstylist to fix it
8I always go to my hairdresser with a picture of what i want. If he messes up i tell that i'm dissatisfied.
9Half Hippy, I feel your pain. Every once in a while, I get a good cut, but most of the time, I'm disappointed. I bring pictures and everything, and I don't expect to look like the person in the picture, but I do expect the cut to at least look like what I asked for.
I've spoken up only once because it was so bad and went to a different stylist to fix it. I asked for an angled bob and got some funky long in front, short in back (and you can't really tell what they do to your back until it's too late) cut; I wound up getting a pixie crop to fix it.
Usually, I just say nothing because I don't want them to cut it anymore at that point. I just wear it up in buns and ponytails and wait for it to grow out.
10I brought a picture and asked the gal if it would look good on me, she said, "If that's what you want, I can do it." The girl cut my hair before and did a fantastic job, but it was totally the opposite that time. Afterwards, I was SO embarressed and mortified, I just wanted to get the heck out of there a.s.a.p, the gals at other stations where just staring, like "Omg, did she really cut her hair like that?". I paid - which I greatly regret. Now if I ever get a bad haircut, I'm not paying and I'm gonna speak up! It sure beats spending a week wearing a hat, not even letting your family see your hair... *shudders*
I love a hairdresser that will tell me if it will look bad, even if I really want the haircut. Thats a sign of a great hairdresser!
11Two months ago went to a new stylist at an expensive salon, and from the beginning she made me nervous. She ended up cutting short layers in my long hair and it looked pretty bad. She did, however, do a great job on the highlights and color. I explained to her why I was unhappy with the cut and she was really upset that I was not pleased. I felt SO bad for her that told her I'd return in six weeks to have her touch up my roots and we'd talk more then.
I returned for the touchup to find that she hadn't written down the color formula she used the first time. After coloring, my roots didn't match the rest of my hair, so she used a red glaze over my brown/blonde hair, which wiped out my highlights and turned me into a temporary redhead.
When I got into the sunlight I could see what a REALLY bad job it was. I called the salon and they immediately offered a session with their master colorist at no charge to fix the problem. I told them thanks, but I'd never get services at their salon again.
If I hadn't paid over $200 for the original color and highlights, I wouldn't have stressed so much over the bad touchup. I spent a lot of money (for me) only to have it all erased.
I have since found a wonderful stylist/colorist at a different salon.
12i go home and try to mend the damage!
13I post honest assessmants on www.yelp.com, www.citysearch.com and craigslist.com: that way, GOOD places get new and increased business, and BAD places can either improve their issues and/or I can spare others the pain of my experience.
P.S. I work at a place where maybe 30% of the clients this past month were referred from yelp.com... it's pretty accurate!
14I'm always so scared of hairdressers (don't ask me why), so i'll keep quiet, go home and salvage the situation.
But again, if i'm looking for a new hairstyle, i usually bring my own photos to tell them what i want.
15i always try to talk it out and ask questions while they are doing it so to avoid having some sort of disaster. my hairdresser always has me facing the mirror and he moves around the chair in order to cut it, so that i can see what is going on. i always make sure i explain what i am looking for in the cut and what type of styling i am capable of doing (this took a while) and asking honestly if what i want will look good on me. though i've given pictures of celebrities whose hair cuts i have liked, they rarely are good for my hair.
16i've learned the hard way that i will never have long pin straight hair and that i need to work with what i have.
i never got a bad haircut, my hair is simple, long with some layers. but if i did get a bad haircut, i would definitely speak up and never go to that stylist again.
17I've had a problem recently that wasn't the stylist's fault, but mine. I told her I wanted bangs (trying to be trendy) and when she finished, I remembered why I haven't had them since junior high...they look silly on me!! I just thanked her for doing what I asked her to do. Now I'm styling them back to blend in with the rest of my hair until they grow out to a more decent length.
18i went to a place that i had gone to several times and had my hair really short, but this time the chick decided to give me bangs. what the hell?!?! it was on my birthday and i was totally freaking out. i was in tears when i left and i had my best friend help me try to fix my hair differently in the bathroom because it looked like crap. i was totally horrified.
19I've had two horrible haircuts- the first one was just so badly done that I didn't want the stylist to try to "fix" it, so I went to another stylist who said she couldn't imagine how the first stylist had gotten a license (it was cut jaggedly, uneven layers- it was a total mess). The stylist who fixed the disaster cut was actually my stylist for about a year until I moved. The second was not in itself a bad haircut, but I specifically told the girl that I wanted a bob, but not shorter in the back than in the front; well, the front was shoulder length and the back was so short, it was practically shaved. There was no salvaging that 'do, so I had to let it grow out. I was scissor-shy for about two years, and have since found a stylist who never let me down.
20I just got a bad cut and am depressed. I wanted to get it layered but keep a longish length. Now half my hair is cut short in the back, and half is long.
21I've only had one bad experience and normally I'm not one to say anything. But I was really sick, it was the summer and my long hair was making everything hurt (Not physically but I couldn't cope with the feel of it brushing my skin when I was sick as a dog)worse.
So I went to the hairdresser and happened to see a photo of the old haircut of Victoria Beckham's (the short hair cut like Demi Moore's Ghost haircut).
I brought the magazine with me and said please this one. The woman cutting my hair was larger than me and rudely said "With your facial shape, I wouldn't do that." all fine and good, it's what hairdressers were supposed to do. But in the mood I was in and the fact hers looked like a rusted weedwacker had taken everything off of her head, I just lost it.
Once she was finished talking to me, I smiled very nicely then said "And I thank you for your advice, but when you're able to deal with your hair, i'll listen to you. But in the meantime, I want my hair that short and as I'm paying for it. This is what I want."
My mother's jaw hit the floor because normally I don't say boo, but morale of the story, don't be snippy with someone who's sitting there with a long running case of summer cold tinged with an ear infection LOL
The manager just laughed while this went on, but when I went back a few weeks later for highlights, I did notice that the woman was no longer there.
22When I first started to go to salons I took the advice of my friend to go to this place. The first time I went there the lady did a good job.
I kept going there because of the friend's suggestion and she said that, "all of them are good," and I totally trusted her. I got a few different people after that, but I persisted with this salon.
Finally the last straw was when I went there to get my hair cut and I showed him pictures of what I wanted. He didn't even look at them and he made me look like a douchebag newscaster.
Some things I learned about hairdressers:
1. If they have ugly hair, don't go to them; the have sh*tty taste.
2. See someone your age. If you're young and you want a pob, they will make you look like your english teacher from high school and be completely proud of that.
3. Look for a Salon that fits your style. If you are sleek and sophisticated, find a place like that. If you are punky and quirky, find a hairdresser who shares a look like yours.
4. You get what you pay for. You can't complain if you went to some crappy place for $15.
5. Trust your gut more than your friend. If you think the place is going to suck, it probably will.
Luckily, I ended up finding a great place to fix my hair and I have been going there ever since.
23i got one bad haircut almost 4 months ago, and i didn't speak up. didn't know what to say other than to just smile and vow never to step foot in that salon. sigh, 4 months later, i'm still waiting for the damage to grow out.
24I always love my haircut when I leave the salon but once I get home I have serious regrets. My last haircut was just horrible. I don't dare let anyone go near it to fix it in case I end up with shorter hair. I'm going to cosmetology school in the fall and I'm definitely going to keep people away from my the hair scissors unless I just get a trim. They can try color and styling on my hair but not cutting.
25i've been unfortunate with my haircuts and have always left displeased. usually, i'd just wait until it grows out or go elsewhere to get it fixed (not always the best solution). however, my coworkers encouraged me to speak up about my most recent haircut and i had the stylist try to "fix" what she couldnt do and what she did do. it definitely came out better than the first cut but still not what i wanted. i think it's a definite must to speak up or else they dont know what went wrong. can they really fix the damage they've done? most likely not. deeeep sigh.
26ill say something but aftre that attemp id leave it and wait for it to grow.
27I usually don't say anything, but secretly wonder how I'm going to fix the monstrosity they leave me with.
I recently got a BAD haircut with my normal stylist. I brought in a picture of the hairstyle I wanted, and also pointed out a girl in the salon whose hair was exactly as I pictured mine being. I wanted a cute layered bob, SLIGHTLY longer in the front than in the back; the front of the hair was to be chin length, and was to gradually get a little shorter towards the back of my head. She said she thought it would look good on me and would work well with the texture of my hair.
Well...she absolutely butchered me. Not only was it not the style I had been so explicit about, it was about three inches shorter than I wanted. I ended up with a blunt cut, semi-layered "bob" that just grazed the bottom of my earlobes. She had to even shave the back of my neck for this haircut! Plus, the layers (if you would call them that) were uneven and choppy, not the sleek layers I was looking for. It seriously looks like someone just took chunks out of my hair.
I was seriously upset, but I did not want to hurt her feelings or raise h*ll about it (how nice of me right?). She has done so well with my hair before, but this time was a total disaster. I really did not say anything because there is no way of fixing it-- other than cutting it much shorter. It's just really upsetting.
Guess I'll just wait for it to grow out, but I do not plan on going back to her again.
28I wish I had the guts to speak up afterwards, but I never do. Usually I don't do anything too extreme so as soon as I get home it's fixable. I try to get all my don't-wants out of the way before the haircut is even underway. Par example, "please don't use a razor to cut my hair," "I don't want it shorter than my chin," "I don't want blunt bangs," etc. and I think that's made a significant difference in my hair experiences.
29aghh ! don't try to fix it yourself. unless you know exactly what you're doing. if you don't mind spending more money- then go to another hair-salon and explain everything. if you don't have the time or money to go back - experiment with different ways you can style your hair (or try hair products), and wait until it grows out a little. if you are not sure about a colour, do not ask for permanent dye! ask for semi-permanent at the salon or buy a wash-out from the supermarket and try it yourself at home, before going permanent so you can see if you like it. you have to make sure you tell the hairdressers exactly what you want. find a picture or something if it's easier than to explain. when i did hairdressing, there were so many people who didn't explain properly and just said "yeah" and "i don't know" to everything. it's better to ask a tonne of questions and make things clear, than to just agree to things you're not sure about, and blame the hairdresser if it doesn't turn out the way you want it to!
30I've gone to the person to cut my hair for 22 years so we communicate very well. I think that's the reason I don't get bad haircuts! And when I want a change, she doesn't start cutting until we're in agreement of what I want.
31I wish more of us had the courage to speak up! I only recently began doing so, and, needless to say, I've been much happier with my hair. When trying to fix it myself, I usually just botched it up worse.
32I use to stay quite then go home and hate my hair and myself. I have learned to speak up now especially since my Divorce. Money is hard to come by and People won't like you more if your a door mat. You may as well speak your truth but remember to be mindful of others.
33some of my best haircuts i actually do myself!
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