Bi-Facil Double-Action Eye Makeup Remover ($24) seriously takes off anything and everything. I've been using this for years and it has never let me down. It has a dual-phase process to it you can actually see the separation when it's been still for a while) so you need to shake it to activate the formula before each use.
Upon contact, it washes away even the most stubborn water-proof makeup and it also conditions your skin so that the end result is a smooth and soft face.
The only super-small complaint I have is that sometimes I feel like I need to wash my face one more time than usual to get the extra layer of oil off.
Having said that, it's really not that big of a deal. It leaves my face feeling nice and cool, and the best part of all is that it's really light and gentle so never stings my eyes or makes them watery and red.
So there you have it: Sometimes the best products around are the oldies but goodies!